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“This was our second superb experience with Duncan and we will never use anyone else. Everyone at Duncan is kind and professional. Outstanding service and quality are impressive and hard to find. Duncan is top notch from show room to install. Highly recommend! Thank you Duncan.”
“Thank you so much for installing the carpet today. The guys were professional and quick. They did a great job on the pie stairs and large room! My contractor said it looks great and has some clients he will refer to Duncan. Thanks again for all your help!”
“We recently purchased a vinyl floor and installation from DUNCAN for our kitchen and stairway. DUNCAN and their installers (Ed Flynn and Mike Dina) did an outstanding job. From DUNCAN’s perspective this was probably a very small job, but my wife and I are in our 80s and we wanted someone who would do a professional job. DUNCAN did just that, from the initial estimate through the job’s completion. DUNCAN was the most expensive of the 4 estimates that we got but they were well worth it.”
“If you plan to remodel, redecorate or just replace a carpet, do yourself a favor and go to DUNCAN Flooring! It’s a family business that has put together a team of professionals that sets the benchmark of service for others to strive towards.
Chris Sullivan is the Showroom Director who will highlight products you never knew existed. She listens to your needs and then puts it all together in a way that you couldn’t do by yourself. If you happen to pick something out that’s a bit questionable, she’ll nudge you back on track but always respect your decisions. Jeff White is the Project Manager that will oversee your installation from start to finish. He comes out to look at your job and then offers those extra little installation ideas that make a good thing a great one. These tips can only come from someone who has over 30 years experience like Jeff does. He is there when the installers start and follows up when they are done.
DUNCAN is a team of professionals that you want to do your next job.”
“Carlos helped us with the carpeting of our entire law office building. The man is a flooring genius. He helped us pick out the perfect carpet for our budget and the place looks beautiful. Everyone who sees it says something like “boy this must have cost a lot or, “wow, who did your carpeting…” But, it was reasonable. The installers were right on time, finished promptly, and did a great job – you’d need a magnifying glass to find the seams. These people do a great job!!!! Five stars for Duncan, no doubt.”
“I have dealt with Christine, your wonderful Sales Consultant, for several years now, and I am writing this to tell you how very satisfied I have been with not only Christine, but also the wonderful Installation Specialists that take such pride in their workmanship. Everyone I have dealt with at DUNCAN Flooring Specialist has been very courteous, friendly and professional. It is so nice to find such great customer service!”
We recently replaced our dining room carpet. Carlos and the DUNCAN team did a fantastic job! Very Professional. They came to our house on the same day that we called with samples, and the color they recommended is perfect for our room and decor. They installed the very next day. This is the 3rd time that we’ve used DUNCAN and when we next need new carpet, we’ll be calling DUNCAN!
Simply a great place to shop for flooring. Seriously, call Luna and Empire, like I did, and get a carpet quote. Then get a quote from DUNCAN and compare the pricing, it’s like night and day. Plus, the salesman was way more knowledgeable and not nearly as pushy. I later found out that Empire’s sales employees have to close 50% of their sales calls or they’re fired. For the same carpet after haggling with the guy, he went from $6500 to $4000. He had some kind of rehearsed line “I could pair it up with another job and use a roll end balance to save you over $2000”. That’s when I knew something was wrong, and I showed him the door. Thank God my buddy Rob told me about DUNCAN, or I would have spent an extra $1000 with Luna. I also found out they sell all types of flooring, so I will call them in the summer when my kitchen needs new tile!
I am very pleased with DUNCAN Flooring Specialist. They installed tile in my entryway, and carpeting in the rest of the house. The people I dealt with are kind, professional, and very helpful. Chris helped me through the process of picking out carpet and tile that was attractive and a good mix with dogs. She was an excellent communicator, so I knew exactly how long each step in the process would take. Carlos and Jeff did the measuring. They were so easy to talk to, and very clear on what to expect. When they gave me the final quote, they told me EXACTLY what I would pay – there were no hidden charges. The installers did a great job jockeying my furniture around as they did the installation. And let me tell you, this was no small task because my home is quite small. I recommend this company for anyone wishing to update/improve the flooring in their home or business. They made everything as easy as it could possibly be, and they are people of integrity.
I have been using DUNCAN Flooring Specialist in our apartments for over 8 years. Everything they have installed for us is top quality. I have called at 5:00 pm with an emergency installation need, and they were there the next morning. I can’t say enough about their workmanship and the product they install.